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Privacy Policy

Last updated: 1 December 2025

1. Introduction

This Privacy Policy explains how Fluentade (“the Service”), operated by LanterNode Inc. (“LanterNode”, “we”, “us”), collects, uses, stores, and protects personal information. By using the Service, you agree to the practices described in this Privacy Policy. We provide a language-learning SaaS platform.

  • Company Name: LanterNode Inc.
  • Business Registration Number: 761-81-03950
  • Address: 2nd Floor, 2678, 25 Sinchon-ro, Seodaemun-gu, Seoul, Republic of Korea
  • Role: We act as the Data Controller for personal information processed through Fluentade.

We comply with the Personal Information Protection Act (PIPA) of the Republic of Korea and apply internationally recognized privacy and data-protection standards.


2. Information We Collect

We collect only the information necessary to operate the Service and provide its features.

2.1 Account Information (Teachers & Users)

  • Name
  • Email address
  • Password (encrypted and never stored in plain text)
  • Language and interface preferences

2.2 Learning-Related Information (Students)

  • Vocabulary and progress metrics
  • Study history and performance data
  • Assignments, lesson records, and teacher feedback
  • Uploaded or system-generated learning content

2.3 Audio Recordings (Optional Feature)

When teachers enable recording features, we may process:

  • Audio files of lessons or pronunciation practice
  • Transcripts or learning data extracted from recordings (where applicable)

2.4 Payment Information

Depending on your location:

  • PayPal transaction metadata (processed directly by PayPal)
  • Domestic wire-transfer details (sender name and confirmation)

We do not store full payment card numbers.

2.5 Technical Information

  • IP address
  • Device type and operating system
  • Browser type/version
  • Basic session and security logs

Cookies

Fluentade uses essential cookies only, strictly required for authentication and secure sessions.

No advertising, profiling, or cross-site tracking cookies are used.

2.6 Content Created Using Third-Party Tools

Teachers may create educational materials using external platforms, such as Google Docs. Any content stored on these third-party services is subject to the privacy policies and terms of service of the respective provider. Fluentade is not responsible for how such third-party platforms process or store data. Once content is uploaded to Fluentade, it will be protected according to this Privacy Policy.


3. How We Use Your Information

We process personal information strictly for the following purposes:

3.1 Service Delivery

  • Account creation and authentication
  • Managing lessons, courses, assignments, and learning progress
  • Saving teacher–student interactions and learning activity

3.2 Service Operation & Improvement

  • Enhancing platform functionality and user experience
  • Debugging, troubleshooting, and security monitoring

3.3 Communications

  • Account notifications, learning updates, and billing messages
  • Responding to customer support inquiries

3.4 Legal & Compliance

  • Generating invoices and accounting records
  • Responding to lawful requests from authorities

We do not sell, rent, or trade personal information.


4. Legal Basis for Processing

In accordance with PIPA and international standards, we process personal data on the following bases:

  • Consent — account creation, audio recordings, optional features
  • Performance of a contract — delivering the services you subscribe to
  • Legitimate interests — security, fraud prevention, service improvement
  • Legal obligations — accounting, taxation, regulatory requirements


5. How We Share Your Data

We share personal information only where necessary and with appropriate safeguards in place.

5.1 Service Providers

We may share information with trusted providers such as:

  • Vultr and Porkbun hosting and infrastructure services
  • PayPal (payment processing)
  • Email and notification delivery services

All service providers are contractually required to protect your data and may not use it for unrelated purposes.

5.2 Teachers or Organizations

If you are a student, your teacher or academy administrator may access:

  • Your learning progress
  • Lesson and assignment records
  • Uploaded content
  • Audio recordings related to lessons

5.3 Legal Compliance

We may disclose information to government authorities when required under Korean law.

We do not share data with advertisers or unrelated third parties.


6. International Data Transfers

If you access Fluentade from outside Korea or engage in transactions through PayPal, your data may be processed in other jurisdictions.

We apply appropriate safeguards such as:

  • Standard contractual clauses
  • Encrypted transmission and secure storage
  • Compliance with PIPA transfer requirements


7. Data Retention

We retain personal data only for as long as necessary for the purposes described:

  • Account data: retained while your account remains active
  • Learning data: retained until you delete it or close your account
  • Audio recordings: retained for 24 months by default, unless a teacher or institution applies a shorter retention period
  • Payment and accounting records: retained for the legally required period (typically 5 years)

After retention periods expire, data is securely deleted or anonymized.


8. Your Rights

You may request the following at any time:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your account or specific data (including recordings)
  • Withdrawal of consent for optional features
  • Export of your learning data

Requests may be submitted via info@lanternode.com.

If you reside in Korea, you may also contact the Personal Information Protection Commission (PIPC) regarding privacy concerns.


9. Data Security

We implement industry-standard technical and organizational measures, including:

  • Encryption of passwords and sensitive data
  • Strict backend access controls
  • Regular updates, monitoring, and vulnerability mitigation

In the event of a data breach, we will notify affected users and relevant authorities in accordance with PIPA requirements.


10. Children’s Privacy

Fluentade may be used for educational purposes involving minors.

  • Teachers or institutions are responsible for obtaining parental or guardian consent where required.
  • We act as a service provider on behalf of the teacher or organization.
  • We do not knowingly allow minors to create accounts directly without adult supervision.


11. Updates to This Policy

We may revise this Privacy Policy to reflect legal changes or service improvements.

Significant updates will be communicated via email or in-app notifications.

The most recent version will always be available within Fluentade.


12. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: info@lanternode.com